Status

This column displays the current business status of the Case instance.

Current Functional State

The business status of Case can be part of the current functional state, which can also be a milestone, For example, a Case can be closed (completed), but the business status can be approved/rejected.
• For a terminated Case, the Current Functional State displays, the state at which the Case has got terminated.
• For a suspended Case, the Current Functional State displays the state at which the Case has got suspended.
• For a closed Case, the Current Functional State displays the state at which the Case has come to an end.
Note:Default state is displayed for the activity that is not associated with any state.

Started On

Displays the start day, date and time at which the Case instance was started. For example, Tuesday, November 11, 2008 3:48:33 PM

Started By

Displays the name of the Case worker who started the Case instance. For example, Luca Raggi.

Acted On

Displays the day, date, and time at which the Case instance was acted upon. For example, Tuesday, November 11, 2008 3:48:33 PM

Acted By

Displays the name of the Case worker who acted upon the Case instance. For example, Luca Raggi.

Due On

Displays the day, date, and time at which the Case instance is due to be closed. For example, Monday, November 14, 2008 3:48:33 PM.

Suspend

Select Suspend to suspend the Case instance. Alternatively, click  on the toolbar.
Note: You can suspend Case instance that have the status New or InProgress.

Resume

Select Resume to resume the execution of the process instance. Alternatively, click   on the toolbar.
Note: You can resume only the process instances that have the status Suspended.

Restart

Select Restart to restart a process instance. Alternatively, click   on the toolbar.
Note: You can restart only the process instances that have the status Aborted.

Terminate

Select Terminate to terminate a process instance. Alternatively, click  on the toolbar.
Note: You can terminate a process instance if it is not Complete.

Close Case

Select Close Case to close the Case instance.
Note:  You can close all Case instances, which are not in Suspended, Aborted, New, *or *Terminated status.

View Activity Details

Select View Activity Details to view Case activity details. Refer to Case Activities Interface for more information on the type of information that you can view.

View Case Data

Select the View Case Data button to view the Case data.

View Case Error

Select the View Case Error button to view error for the Case instance when a Case instance is in 'Aborted' status.